Practical Information

Accessible Shuttle service
To book an accessible transport services, book 4 working days ahead with
Blaguss-Minibus-Service GmbH
F: Tel. 01 610 700
Fax: 01 61070 700
Mrs Beinhart

We provide accessible transport services to participants with mobility problems from/to the airport only, please indicate your need during your registration online. In case you have not done so and you need such assistance, please contact Ms Eva Maikisch at: This service will pick those participants up at the airport and bring them to their hotels and back to the airport from the hotel or conference venue. Please be aware that the pickup time is 3 hours before departure. If you leave directly from the conference venue, please bring your luggage to the venue.

Private cars
There are no parking facilities for conference participants, except for Permanent Mission delegates in possession of a valid VIC parking permit (Gate 2 is open from 7:30 a.m. to 7 p.m. and Gate 4 is open 24 hours). Other participants have either to park their car on Wagramer Strasse (normally, some space is available on the other side of the street, but it is a short-term parking zone[to be paid with prepaid tickets that are available in stores and tobacconists).

Parking garages
There are several parking garages in walking distance (, with a price range of 2,80 to 3,50 euros per hour. For cheaper parking we recommend using one of the park-and-ride facilities that are located next to U1 or other U-lines (


Accessible Vienna
There is a website of the City of Vienna for visitors and accessibility, which may be helpful in getting around:

Access to the United Nations Office in Vienna
In order to be granted access to the United Nations venue, all participants (including accompanying staff and relatives) are required to fill out the Zero Project Conference registration form.

The deadline for receipt of the completed registration form is 17:00 CET on Friday, 8th February 2019. Thereafter the list of registered participants will be sent to UNOV by us. Please be aware that shortly before the conference, UNOV will send an email to all registered participants directly with a link to upload a picture to be inserted in the personal UN access badge. If you have not received this email by Monday, 18th February 2019, please contact

In order to receive your physical UN badge, every participant (including personal assistants, staff, children and other relatives, etc.) has to go to Gate 1, passing the security check and then the registration process of the United Nations Office in Vienna. You are able to collect your UN badge from Wednesday, 22nd February 2017. Gate 1 will be open from 8 am to 4 pm from February 18th on. Please bring your passport or identification document along. Please note that this process can take quite some time (about 30-45 minutes) due to the large amount of participants.

The UN badge grants you access to the premises of the United Nations Office in Vienna for the full three days of the Zero Project Conference, from 20 to 22 February 2019. Please note that wearing the badge is obligatory at all times. If you lose your badge, please contact the UN registration desk immediately.

Registration for the Zero Project Conference 2019
Upon arrival, all conference participants are requested to go straight to the Zero Project welcome desk, which is situated at the entrance of the M-Building. You will receive your Zero Project Conference 2019 name tag and welcome bag.

Information Materials
As we are provided with limited space only, we kindly ask you to bring material and brochures that do not exceed the A4 format. Also, display of posters, roll-ups etc. will not be possible. Nonetheless, we will do our best that you will be able to present all your material.

Orientation at the Conference Venue

After passing through the Main Entrance and the Security Check, the Building M will be located on the left side. You can reach this building by walking between Buildings A and B and following the path.

Main Entrance

The Info Point/Welcome Desk, will be located directly on the left when you enter the M Building. The wardrobe can be found behind the escalators.

Accessible restrooms are in front of the entrance. If you walk past them you will find the coffee corner and further down the hall you will find Accessible Elevators. The Internet Corner is to be found on the opposite side of the entrance in the back.

Ground Floor

When you enter the first floor by using the stairs, you will find an exhibition area directly on your right side. The two workshop rooms, as well as the plenary room, are located in the centre of the floor. Two accessible restrooms are to be found in front of the workshop rooms.

First Floor

Accessible Restrooms
Accessible restrooms are situated on the ground floor as well as two others on the first floor.

Wardrobes and Store Room
A wardrobe will be provided and is situated on the ground floor.

Exhibition Area
On the Ground Floor and on the Frist Floor there are two Exhibition Areas.

Catering services
In addition to the catering provided directly for the Zero Project Conference, which will be served on the ground floor, a coffee bar will be open during the conference. Snacks and beverages will be available from 9 a.m. to 4.30 p.m. A cafeteria, a restaurant and a bar are located in Building F, on the entrance level.

Internet corner, WLAN, Email
Free WLAN is available for all participants of the Conference within the M-Building.
An Internet corner with standard software and Internet access is located on the ground floor of the M-building.

Social media
Join us and follow the latest news. Like our Facebook page, follow us on Twitter and subscribe to our YouTube channel.

Information bag at the Zero Project Conference
An information package is available for every participant at the welcome desk. It includes the new Zero Project Report, the Speaker`s List, List of Participants and the Conference Programme.

Most presentations of speakers at the Zero Project Conference 2019 will be available online from Feb 20th.

The official language of the Zero Project Conference is English.

Captioning (Subtitling)
Please check out the official “Programme At the glance” for details.

International Sign Interpretation
Please check out the official “Programme At the glance” for details. Participants are requested to use the registration form to define their needs for assistance.


Other Information on the United Nations Office/Vienna International Centre

Bank Austria is located on the first floor of Building C of the Vienna International Centre and provides full banking services. The office hours are Monday, Tuesday, Wednesday and Friday from 9 a.m. to 3 p.m. and on Thursday from 9 a.m. to 5.30 p.m.

Postal services
A post office on the first floor of Building C (ext. 4986) provides all regular postal services, including fax and telephone services, Monday through Friday from 8 a.m. to 6 p.m. Cash transactions are available from 8 a.m. to 5 p.m. Long distance calls can only be made from the post office.

Medical services
Medical attention is available from the clinic operated by the Joint Medical Services located at the VIC, Building F, 7th floor, extension 22224 and, for emergencies, 22222. The clinic is open from 8.30 a.m. to 12.00 and 2 p.m. to 3 p.m. For emergency assistance at other times, please contact the UNSSS Security Operations Centre, Room F0E18, ext. 3903 or 3911. Emergencies can also be reported through ext. 99.

During the Zero Project Conference, the United Nations Security and Safety Service will be responsible for security inside the Vienna International Centre. Specific requests. Telephone +43-1-26060 ext. 3901, Fax +43-1-260605834, e-mail: For security reasons, conference participants are requested not to leave any luggage/briefcase/laptops unattended.

Lost and found
Inquiries for any items that are reported lost within the VIC premises should be made at the UNSSS Security Operations Centre, Room F0E18 (opposite the VIC Cafeteria), extensions 3903 or 3911.

Emergency reporting
All emergencies within the VIC should be reported directly through ext. 99.

In case of an evacuation
In case of an evacuation, all participants are requested to leave the M-Building immediately. Conference participants from the 1st floor will be shown the way out over staircases. Wheelchair users and their assistants will be directed towards a marked exit and the elevator room.